POLICY

New Guidelines: 

The health and safety of our stylists and clients are House of Colours' top priority. The Santa Clara County has implemented rules and regulations designed specifically for personal care services. Please read the policy below thoroughly and carefully before coming in for your appointment.   

Bookings for Salon appointments: 

Your appointment date(s) and service(s) will be secured when a NON-REFUNDABLE deposit of $50.00 has been made, either in person or Venmo to @HouseofColours or Zelle to kan.caroline90@gmail.com. The deposit will go towards your final service amount. Clients can transfer the deposit up to one time for rescheduling.

Late/No Show for Salon appointments:

If clients are more than 15 minutes late, they may lose their appointment time and need to reschedule. No Show clients will not be able to make future appointments and forfeit their deposit.

© 2011 by Hair by Caroline K